Customer Reviews & Testimonials

Gary Loucks 5.0

Clint was out to the house today for water purifier/softener maintenance. He was professional, efficient, and got the job done. Awesome service as usual!! Thanks Team! Just had Jadin out to the house to do preventative maintenance on our AC...as always, ...top notch service and professionalism! Thanks again Jones!!! Rich was just at the house excellent service Mike was here to service our water softener...another excellent experience!!! Courteous, professional, and efficient, he made sure everything was in perfect working order!!! Thanks Jones!!! Just an update to my previous post, Alex installed our water softner the other week. Extremely efficient, courteous, professional..he even checked out our natural gas line that he installed to our grill to ensure there were no leaks and everything was safe. The entire company is so professional and they do indeed live up to their slogan...."We make homes happy." Put 5 more stars up for Jones...you have a loyal customer here for years to come. Thanks all! Great service and very professional. Matt gave us options, explained each one, and let us know about financing and discount options...Plus, our 4 legged kids gave him 4 paws up!!! Calling Jones shortly to purchase a water softener system. Since my wife and I bought our home in July 2017, we have had Jones out to our residence 5 different times...each was a home run and we got exactly what we wanted. They keep homes happy....and give its owners piece of mind. Thanks guys! As always, great job by Jones Services! Nick was an absolute professional...got the job done effectively and efficiently! Dan was awesome! Got the job done effectively, efficiently and did not leave until we were 100% satisfied!Read More...

Sharon Beacham 5.0

Butch was here today to light the pilot on my water heater - he's a great asset to the Jones team - always on time , friendly and helpful! Highly recommend him to anyone who needs Jones Services ! Butch restored my heat today - He let me know in ...advance what I was up against if it wasn't just the pilot - - I was lucky! And Butch was efficient, friendly and got the house heat back in business - Thanks!! Matt serviced H2O heater today ...friendly, efficient and informative. Reviewed what needed to be done and offered suggestions to improve gas usage. Appreciate Matt's work and the Jones team! Rich C restored my heat today!!!! Cleaned the pilot device and we were back in business . Appreciated his help and explaining what needed to be done - glad he’s a member of the efficient Jones team!!!Read More...

Brenda B. Wiley 5.0

Bry Grannum 5.0

Greg Gorman 5.0

Great service as usual! They fixed my electrical problem and serviced my generator. Very professional. I also renewed my maintenance agreement. Great job. Thanks!

Here at Jones Services, our top priority is and always will be our customers. We strive everyday to provide top rated service to make sure you and your family are always safe and comfortable! Don’t believe us? Check out some testimonials from some of our amazing customers below!

Customer Testimonial - Frank

Customer Testimonial - Jay

Customer Testimonial - Bruno

Customer Testimonial - Becky

Plumbing Service Reviews

This review is for Mark O. Mark was at my house today to fix my plumbing problems. He was efficient, knowledgeable, respectful and did a great job. We have been customers for Jones for many years and have always been satisfied.

Vickie M. | May. 2019

You can trust Jones to give 5 star service, regardless of the job. Every employee I’ve dealt with, from the phone to the job, has been 100% professional and completely focused on customer satisfaction. We’ve owned 5 homes so have plenty of experience with other companies for our plumbing and HVAC - no one compares to Jones!

T. N. | Jun. 2019

Jones service was amazing. Nick P. and Danny just finished our Electric work and weeks ago we had out plumbing done with Jones as well. All our experiences with their service has been easy and just fantastic. The guys are very professional, they all know their stuff and they take pride in their work. I will certainly use them again in the future if needed.

Jennifer F. | Jun. 2019

your air quality doesn't have to suffer this winter

Heating Service Reviews

I couldn't be happier with JONES for any home service. Rick was excellent today when I was in a real bind with the AC unit. TOP MARKS TO RICK AND TO EVERYONE AT JONES SERVICES! I plan to recommend Jones to all homeowners I know.

Sal D. | Jul. 2019

Awesome customer service. They will not leave the customer hanging. Always professional and willing to go the extra mile for the customer. After installing a new furnace system they returned to ensure everything was operating exceptionally well. Kudos! Thank You Jones.

Bob. B | May. 2019

Patrick came to my home and was absolutley excellent in repairing, and explaining the situation to me. Not only is the heat back on, which he got on extremely quick- I now feel more educated on the subject matter. Will 100% be calling Patrick to come to another property and do repairs/routine maintenance this summer. Awesome guy, excellent experience. Will recommend him with confidence to anyone! 👍

Mike P. | Apr. 2019

Cooling Service Reviews

Excellent service! Got here very quickly Even in the busiest time of year. Other companies in the area didn’t pick up, or never returned phone calls. Jones had similar prices compared to other companies but I actually feel like it was worth it to hire Jones because of the response time and professionalism of the service technician Joe.

Joseph C. | Jun. 2019

I am super pleased with my A/C service/repair from Jones today. Rich was knowledgeable as well as patient and thorough in addressing all of my concerns and questions (and there were many!). He was also considerate (booties over the work shoes mean a lot), friendly, and conversational which made for a wholly pleasant experience. Based on his visit today, I would certainly call on Jones for other work in the future, considering that they do much more than heating and cooling.

Danielle C. | Jul. 2019

We had Jones over to install our new A/C compressor and condenser. Everything went as planned, the work was completed as promised. Bryan and his team were professional, courteous and timely. We are very happy with the work they did and recommend them. Thanks again!

Maria R. | Jun. 2019

Electrical Service Reviews

Butch was very knowledgeable, professional and personable. He explained all my options and offered his view on my circumstance and was very gracious in waiting to hear from husband via phone so we all could make our decision together. It’s techs like Butch that has our family using Jones Electric for the past 25 years.

Christine M. | Jun. 2019

The service technician, Nick, who serviced my generator today was courteous, thorough and professional. It gives me great of mind to know that my system is being maintained by a company whose employees are exemplary.

Cecil B. | Jun. 2019

Work was thorough. Replaced electrical panel and meter , ground rods, put in smoke detectors to code, checked outlets and repaired several. All work was done efficiently and clean up was excellent both in doors and outdoors. Very professional and did a quality job . A great company for electrical, plumbing and hvac services.

Robin K. | Apr. 2019