Customer Reviews & Testimonials

Jay Hernandez 5.0

Jeannie Kiely 5.0

I have used Jones services for the past 12 years..I am extremely satisfied with their services. Their technicians are excellent. Marshall did a great job today, as my service usually is ..Jean Kiely Once again I am commenting on excellent service from ...one of Jones Services technicians. Chris T was very helpful and did a fantastic job.12/9/2019 Just to say that technician Dan B. did a great job installing a water heater. He was very thorough and knowledgeable about the service. He answered all of my questions making me feel secure in my choice. 9/14/2020 Rich did an excellent job, explained everything I had questioned! 1/6/2022Read More...

Lauren Crociata 5.0

Luz Butler 5.0

Ashley was very thorough in her assessment and explaining finance options! Very respectful and friendly. I would recommend her professional services to anyone

Tracy Bowden 5.0

Here at Jones Services, our top priority is and always will be our customers. We strive everyday to provide top rated service to make sure you and your family are always safe and comfortable! Don’t believe us? Check out some testimonials from some of our amazing customers below!

Customer Testimonial - Frank

Customer Testimonial - Jay

Customer Testimonial - Bruno

Customer Testimonial - Becky

Plumbing Service Reviews

This review is for Mark O. Mark was at my house today to fix my plumbing problems. He was efficient, knowledgeable, respectful and did a great job. We have been customers for Jones for many years and have always been satisfied.

Vickie M. | May. 2019

You can trust Jones to give 5 star service, regardless of the job. Every employee I’ve dealt with, from the phone to the job, has been 100% professional and completely focused on customer satisfaction. We’ve owned 5 homes so have plenty of experience with other companies for our plumbing and HVAC - no one compares to Jones!

T. N. | Jun. 2019

Jones service was amazing. Nick P. and Danny just finished our Electric work and weeks ago we had out plumbing done with Jones as well. All our experiences with their service has been easy and just fantastic. The guys are very professional, they all know their stuff and they take pride in their work. I will certainly use them again in the future if needed.

Jennifer F. | Jun. 2019

your air quality doesn't have to suffer this winter

Heating Service Reviews

I couldn't be happier with JONES for any home service. Rick was excellent today when I was in a real bind with the AC unit. TOP MARKS TO RICK AND TO EVERYONE AT JONES SERVICES! I plan to recommend Jones to all homeowners I know.

Sal D. | Jul. 2019

Awesome customer service. They will not leave the customer hanging. Always professional and willing to go the extra mile for the customer. After installing a new furnace system they returned to ensure everything was operating exceptionally well. Kudos! Thank You Jones.

Bob. B | May. 2019

Patrick came to my home and was absolutley excellent in repairing, and explaining the situation to me. Not only is the heat back on, which he got on extremely quick- I now feel more educated on the subject matter. Will 100% be calling Patrick to come to another property and do repairs/routine maintenance this summer. Awesome guy, excellent experience. Will recommend him with confidence to anyone! 👍

Mike P. | Apr. 2019

Cooling Service Reviews

Excellent service! Got here very quickly Even in the busiest time of year. Other companies in the area didn’t pick up, or never returned phone calls. Jones had similar prices compared to other companies but I actually feel like it was worth it to hire Jones because of the response time and professionalism of the service technician Joe.

Joseph C. | Jun. 2019

I am super pleased with my A/C service/repair from Jones today. Rich was knowledgeable as well as patient and thorough in addressing all of my concerns and questions (and there were many!). He was also considerate (booties over the work shoes mean a lot), friendly, and conversational which made for a wholly pleasant experience. Based on his visit today, I would certainly call on Jones for other work in the future, considering that they do much more than heating and cooling.

Danielle C. | Jul. 2019

We had Jones over to install our new A/C compressor and condenser. Everything went as planned, the work was completed as promised. Bryan and his team were professional, courteous and timely. We are very happy with the work they did and recommend them. Thanks again!

Maria R. | Jun. 2019

Electrical Service Reviews

Butch was very knowledgeable, professional and personable. He explained all my options and offered his view on my circumstance and was very gracious in waiting to hear from husband via phone so we all could make our decision together. It’s techs like Butch that has our family using Jones Electric for the past 25 years.

Christine M. | Jun. 2019

The service technician, Nick, who serviced my generator today was courteous, thorough and professional. It gives me great of mind to know that my system is being maintained by a company whose employees are exemplary.

Cecil B. | Jun. 2019

Work was thorough. Replaced electrical panel and meter , ground rods, put in smoke detectors to code, checked outlets and repaired several. All work was done efficiently and clean up was excellent both in doors and outdoors. Very professional and did a quality job . A great company for electrical, plumbing and hvac services.

Robin K. | Apr. 2019