Customer Reviews & Testimonials
Dan helped us big time!!!!!! Thank you sir!!!!!
Mike D did an outstanding job in regards to informing me of my options. He was professional, very well informed, and thorough. That being said, I'm looking forward to doing business with Jones Services.
I called to get an estimate and they were so shady about 99 dollars to be paid for an estimate. The lady who called said it can be applied to the cost of repairs. I said I need no repairs. I am looking to get wiring done etc and I need to know if the ...estimate is free or I have to pay 99 dollars. She said well, it can be applied towards repairs. I told her let’s be clear it is free or you do business in a shady manner She was rude and not professional!!! I would not do business with them just because they were not clear. And who pays 99 dollars for an estimate when it is free these days ? You can get a free estimate any day or on ZOOM ? This is not the 1980s I DO NOT BELIEVE THESE GUYS HAVE 1,900 reviews and all good. Let’s be real. Who is doing your reviews?
Jones conducted my first annual service today, and the technician; Josh M was EXCELLENT. He called and stated that he was on his way, and approximately what time he would arrive. When he arrived on time, he entered my home wearing a mask; which made me ...very happy. He stated the reason why he was there, and the work that he had to do. He checked the outside units first, before coming in to check the inside units. Upon completing the work, he explained the different plans Jones offered in order for me to get the best maintenance plan. Josh M was professional, knowledgeable, friendly, and just an all around nice person. Thank you Jones for hiring the best of the BEST!! In the future, I will always request Josh M!!
Thanks Bruno for doing a great job.
Great guy great service!
Jones services stepped up and fixed their mistake. To me that shows me intgerty, honesty, and excellent customer service. Thank You Joan and Anothony. Steve is a great person. I hope he finally fixed my furnace. So far so good. Doug the ...elctricitrcian was excellent, very informative. Thanks Doug Val was Great too, Thanks Val Dan the Plumber and his crew were excellent. Thanks Dan. Monique, Allison, Janet, gave me magnificent customer service. Thank You all so much. In my opinion you all are valuable employees for Jones Services. Thank You All So Much! God Bless Robert P.S. DAN did a excellent Job today. P.S. Butch came and was very helpful and informative today. His honesty and knowledge was very appreciated today. I am glad I got Butch today, excellent job Thanks Butch. P.S.Today Brian did an Excellent Job today. Thank You Brian.
This is the third time Doug M has came to my home. He is always friendly and professional. I value his input on the job that I need done and I know things will get done right.
Very informative and professional..
Josh was very professional and informative. He was timely and worked quickly to assess & repair my AC problem. He took the time to explain to me what was wrong, how to fox it, the parts needed and various payment options I highly recommend Jones ...Servives & their technician Josh for repairs and will use their services again in the future when needed.
Punctual & informative
Great customer service. Very knowledgeable.
Brian and Mike did an outstanding job! They were polite, professional and practiced all CDC requirements which made feel safe and comfortable while they were in my house. As always, Jones comes through again! Love you guys!
Josh was great, did his work, informed me of several options, we changes a few things. Amazing service
Nick from Jones Services is the greatest. Totally happy with his professional maintenance visit today as always!
Very informative analysis of our generator needs and speedy follow up. Recommended!
Shawn was very informative and his personality and ability to address my concerns about updating my current electrical service were excellent. He provided information about my different options. He was personable professional and respectful. I would ...recommend him to be the right person for the job.
Excellent service from Chris, arrived early and stayed until the job was complete. For any heating and ac needs you can’t go wrong with Jones Services.
Quick response, great company
Excellent service and technicians are very professional
Jones Service scheduled our annual a/c maintenance, and sent Josh, who was very communicative and helpful. I recommend Josh very highly. I think it's a great company.
Very professional service. Danny was polite, knowledgeable, quick and worked very clean. Answered all my questions and explained everything to the letter. He informed me of all my options and explained them all to me in a very professional manner. This ...company is my new go to company for all my air conditioning needs. Five years is not enough. One happy customer!
Nick and the other young man that was with him (sorry his name fails me at this minute)were knowledgeable, friendly, listened and answered all my questions. The job was done in the amount of time i was given . They cleaned up any materials that were ...removed. I would recommend Jones services
George was on time and very informative. He diagnosed the problems and gave us different options to choose from to fix the issues on my central air unit.
My initial experience was good. Nick was engaging, knowledgeable, and thorough. He had a pleasant demeanor, and seemed friendly.
Tommy was the man, 👍 he’s a true professional skilled tradesman that also listens to your concerns and gets the job done in a timely manner. ⭐️⭐️⭐️⭐️⭐️
Josh is a very knowledgable, hard working technician who does a fantastic job of representing the company
Knowledgable, great job done, would recomend.
Very nice young man who came across as both professional and friendly. He also seemed very thorough and knowledgeable . We could not be happier with the quality of this young mans work. He represents the interests of Jones Services very well, as did the ...young man who assisted him.
Greg was super professional and cut right to the issue when explaining what was going on with our system. We highly recommend Jones Services and especially Greg to help you with any AC system needs. Thank you so much.
Stephen was very pleasant and he explained that he will be back tomorrow to tell me the problem with my ac since it was frozen.
My technician Doug was knowledgeable, courteous, on time & a pleasure to work with. Price was fair. Highly recommend
Professional service. Thorough,knowledgeable, very nice. Definitely recommend Jones Service Outstanding! Bryan and Mike did a great job!
Butch did a very professional, thorough, and really exhaustive job trying to resolve our issue. I am completely satisfied with the outcome at this point. ST
Chris arrived and he checked my cookie greeting system explained what needed doing and set about doing what he explained. He was knowledgeable and efficient and had a very pleasant manner. I would recommend Jones and Chris without hesitation.
The service guy Matt was very professional and personable. Was able to get the job done very quickly and had to work in a very small and hot pool shed. Left the work place clean and neat. I will definitely be using them for future work. However I did ...think the price was on the higher end but I also didn’t try to shop around for a better deal. Overall I was very satisfied.
The guys did a great job. And OMG!, when they were leaving, Matt said they shoveled the driveway because my right arm is in a sling. I thought they were joking...they actually did shovel the driveway!! Please pass my thanks to the guys. They went ...over and beyond what they were here to do. Thanks! Dan Melli
Very professional and thorough and answered all questions
Explained as he performed his job, very professional and courteous
Butch was great!!! But that Dallas Cowboys mask😷😕lol
There 24hr service is good. Jameson was great explaining to me what to do.
Jones Electrical came to the rescue! The electric panel in the basement was sizzling and smelled burnt. Lights and appliances randomly turned off an on in the house. It seemed like poltergeist. I called Jones first thing in the morning and they ...dispatched Technician Val in a few hours. Jones sent a text with the Technician and arrival time. Val quickly diagnosed the problem and found the main breaker was shot. It was an old unit but he tracked down a new one and did a great job with the installation. I highly recommend Jones Electrical, they are very responsive especially in an emergency. Special thanks to Val for a great job!
Josh was our technician today and like all the technicians we had over the last 15 years plus, he was efficient, competent, professional, helpful, respectful and very pleasant. He listened to my concerns and addressed them immediately. We have always had ...very positive experiences with each and every employee at Jones which fosters our confidence in their services. Thank you, Josh.
The technician was courteous and efficiant .
Time for the annual maintenance on our generator. This year that job was most ably performed by Josh M. He was here nice and early, explained everything that would be replaced and cleaned; I was really happy with his work and with the time he took to ...go over each step. I always feel so bad when the temp. outside is only about 20 degrees and the work has to be done standing in a foot of snow, but Josh never stopped smiling. It's great to meet someone who obviously loves his work.
Had no A/C. Called Jones and had a tech at my door in 1/2 hour! Great service
Greg was great very helpful on let me know what was wrong and getting it done I will definitely use this company Jones service again and recommend to others thanks again
we are under contract with Jones...they travel about an hour into Pa. to service us...great prices..great tech.'s...could not be happier.
Butch was awesome! Such a pleasure. Very personable and he explained all of my options.
Quick courteous and professional..couldn’t ask for much more!
Tommy from Jones is THE BEST! After countless bad experiences with other plumbers, we were starting to lose our faith that there were any good ones out there. Tommy restored our faith completely. He was timely and professional, explaining every single ...thing he was doing in great detail, making sure we understood all of our options before moving forward. While doing the work he was efficient and skilled, demonstrating that he is extremely knowledgeable in his area. The work was completed impeccably and he was thorough in double checking that everything was properly fixed prior to ending the job. To say we are satisfied is an understatement.
Another amazing experience by Jones! Tom walked us through every and made it easy for us to understand. He went above and beyond for us! Would highly recommend anyone from this company
Tom was amazing he came out and was so amazingly helpful it was unreal! Super professional and honest about everything that had to be done .will reccomend to anyone who needs plumming help
Late last night I noticed that my upstairs central air was not working. The blower was fine, so were he thermostats, but the device was seized up. At 0200 on June 10 I called Jones to fix it. They were ready to come by 1000 June but I was running an ...errand. Bruno arrived at 1400 and fixed the problem by replacing an actuator. Great job.
Nick, was professional ,well informed and was detailed about the work he needed to perform in out home!
So far as company they are doing a great job servicing my house and people that work for them are well trained.
Josh was extremely professional and courteous. He worked in the heat of the attic and serviced the air exchanger. He also serviced the other split system and both outside condensers. He explained all of the work he performed. We purchased a UV light ...for the main A/C after he explained the benefits. Overall, we are very pleased with Jones and Josh for professional service.
Here at Jones Services, our top priority is and always will be our customers. We strive everyday to provide top rated service to make sure you and your family are always safe and comfortable! Don’t believe us? Check out some testimonials from some of our amazing customers below!