Customer Reviews & Testimonials
Val was extremely pleasant and helpful! He answered all of our questions and helped us decide on a generator that would be the perfect fit for our home and needs!
Bruno was absolutely excellent. Very pleasant and 100% professional. Jones is a great company. A little pricey but I’d rather pay for the quality we get from Jones.
Technichian was very knowledgeable and helpful. Very polite even came out on a Sunday. Excellent job
Had a pleasant experience with Daniel. He was professional, informative, and pleasant. He was willing and able to answer all questions.
Very good service. Technician was professional and knowledgeable.
From the phone call to request an appointment till finished very professional. Very happy with Nick H. He was friendly and knowledgeable.
Talked with NickP about my proposed generator project and he is professional very responsive in calling me back-richc
Tim takes the time to really come up with the best solution. Thumbs up!
Josh was very meticulous, genuine and cared about the work he does.
Everything was explained about the two options available. Dan was very friendly and knowledgeable.
Monique is Excellent Custmer Service. Dan the plumber did a Great Job. Thanks
Make no mistake!!! From quick scheduling, thank you. To problem diagnosis, thank you Butch. To repair, thank you George. When in distress, call the best Jones Services: Plumbing, Heating, AC, Electrical A special thank you to Anthony P. Operations ...Manager, we're good. You are outstanding above all, our hero in these times and a man of your word. God Bless America Sincerely, Mr. & Mrs.Santiago
These guys are true professionals! You can find cheaper but as someone who used to there is a REAL difference in the quality they deliver!
Outstanding service. Honest and trustworthy. Highly recommend Jones Services.
I was very happy with Burno P work and he was very friendly.I give him 5 stars
Personable and efficient.
I am very happy with the service provided by Jones Brothers. Technician, Joshua M. did a wonderful job servicing my central air and heating systems. Joshua was thorough and clearly addressed all my questions. Joshua also installed the germicidal UVC ...system to provide quality household air. Jones Brother's has been very reliable and offer expertise with all my home needs.
Always great and prompt service.
I contacted Jones regarding my tenants faltering air conditioning system. It's 15 years old and Jones has been performing the maintenance over the years. Stephen P. notified us of a delay and then let us know when he was on his way. He completed a ...full inspection of the system, gave me a full rundown on the problems and 5 repair options. He was very friendly and professional and it's very comforting to have the Jones Services maintenance contract on the tenant house.
Rick is very knowledgeable and professional. He made the experience pleasant.
Tommy was amazing personable and knowledgeable! Looked at all options for my situation and provided good feedback
quick, efficient, courteous.
Mike was friendly and knowledgeable. Gave us a range of options and let us decide. No pressure even called back to ask if we had any other questions or concerns.
Great service! Butch was on point and knew what was wrong and fixed it...same day service. The fee to diagnose and come out ($100ish) was applied toward the part needed and labor. Great price and service, couldn't be happier, he fixed my ac handler in ...basement.
Bruno was very professional and willing to explain everything needed for the maintenance of our air conditioning unit. I would recommend using Jones Services.
Stephen P. from Jones Services was on time, careful with his protective equipment and very professional. He fixed another issue that I was having with my AC unit and it blows out nice and cold now. Thank you!!!
Very clean, great work.
Once again,I couldn’t be more happier with Jones services!! It was time for my ac service that I had Jones Services install a new system last season and couldn’t be more happier with,and I was greeted at my door by,Josh M.,a true professional ...service tech! His politeness,caring about safety(fully protected with mask,gloves,and slip on protective foot ware)during this pandemic crisis,professionalism,and concerns for my family’s safety were way beyond outstanding! His thorough explanation of all phases during the service was gratifying.Im convinced that Jones only hires the best,and,Josh is a perfect example of that! My family and I will definitely have Jones Services doing all our heating and cooling needs! Josh M. took all the extra precautions and safety measures to make sure anything he touched was well sanitized and protected during the service and before he left our residence.It was a great experience!! Keep up the great work and reputation 👍
Nick from Jones Services was great. He was able to complete all the work that I wanted. He was neat, clean and speedy. Will be using Jones again for future needs.
He was super friendly, very professional. Very pleased. Thank you.
Real friendly and honest with the work. They go through the extra mile to get things done.
Walked in and automatically knew what was the problem. Give very detail what the problem was and what solution can help the problem
Nick, was professional ,well informed and was detailed about the work he needed to perform in out home!
Professional services and Mark was very friendly and respectful. I will use Jones again in the future!
My initial experience was good. Nick was engaging, knowledgeable, and thorough. He had a pleasant demeanor, and seemed friendly.
Amazing!!! They walked me through the whole install how to use the thermostat and everything about the outside unit! Thank you thank you thank you! They were just wonderful ! Cleaned everything up every day !
Stephen arrived on time. He was very friendly and professional. Good job
These guys are the best! They came to me within an hour of my heating and hot water system completely failing and had me back up and running the next day. I have 3 kids, one of which is 4 months old and they made sure we had heat and hot water ASAP. ...Everyone was super friendly and helpful. I can't say enough good things about all the guys who helped from start to finish. Robert, Tim, Joe, Tommy, Bryan and Mike, THANK YOU!! Update 5/13/20: I would also like to add that yesterday Steven came to our house to help us with a boiler and hot water heater issue and he was fantastic! Thank you again Jones Services and Steve for the great work!
All of the above.Butch has been taking care of our heating and cooling systems for over Fifteen years.Never a problem, always been more than satisfied.Thank you,Jones Plumbing,for sending Butch.
Jones has been my heating/A-C people since 2003 and Butch has always done the job well with great professionalism.
Excellent customer assistance explained the what was wrong and the work that need to be done to fix my generator.
You know when you find something that you feel works for you? Well that’s Jones. I’ve never had a bad experience with them. Their technicians are pros. The type that take pride in their work and it shows. Nice neat work, no mess left behind. Really ...great technicians. I love this company.
Val performed maintenance on our generator, explaining the whole process. Great job!
Incredibly helpful. Offered several times to answer any questions. And walked me through the work he did. Rare to find this kind of value. I'm grateful!
Awesome service and a terrific technician! Very personable and knowledgeable along with expert service. Recommend company and service! The GO TO company! 🙂👍
Josh was super pleasant and very professional. He was punctual, efficient, and had everything in perfect condition:) Chris T was terrific. Honest, professional and very pleasant to talk to. He also did a great job taking efforts for “minimal ...contact” during Covid times. Great job
Tommy was a cool guy. Very friendly and knowledgeable. He made sure everything was up and running. He actually cares about his customers. By far the best plumber I ever dealt with. I recommend this company just because of Tommy.
Had them come out for an electrical problem and Nick their service guy could not have been better. He explained to my wife what was happening and even called me at work to let me know the problems and what he did to correct them as well. Will definitely ...use Hones again if we are in need
Mark was informative and answered all our questions and addressed our concerns. He was professional and polite and he’s the type of employee I’d want working for me. Stay safe and healthy.
It took less than one week after I called Jones for someone to come to evaluate my residence for an A/C installation quote. Time Schofield arrived on time and was professional and knowledgeable about the system and layout options.
Mark o was great took his time talk to us what we needed and service, as well checked all plumbing other then our problem.
The technician was courteous and efficiant .
Joshua was great- enthusiastic & thorough
Steve gave us several options. Explained clearly and came up with lower cost fix while we figure out next steps with central air.
George appeared promptly at our home this morning. It was a pleasure working with him. He was professional and efficient. We feel he does an excellent job and has a great attitude and work ethic. Would recommend him to anyone.
Val came out to provide an estimate and his guidance for a back-up generator .he was awesome and the process went well. I am planning to have the generator installed so I will review again after install . Updated May 17, 2019 The generator was installed ...today and process went great. These guys are total pros and couldn't be easier to deal with. Val and Nick did the job and they were awesome. I would highly recommend Jones Services and will do business with them again. Updated May 6, 2020 Rommer M.did a great job tuning up the generator. Wonderful guy - total professional and made my family 100% comfortable with the safety precautions he took re: COVID Steve P. Did an amazing job tuning up the boiler. Great guy who did a great job. Explained some optional work to consider and provided an estimate. Also did a great job with the COVID stuff.
Another great professional from Jones’ Rick was the most thorough and experienced AC/Furnace expert we’ve ever met! Such a great company
He was a pleasure to deal with. Very kind and professional. He even went a little out of his way to complete the job at hand. You are lucky to have him on your team.
Chris was timely, informative and professional. In addition. he was very careful when it came to social distancing, and very professional. I must say that all your service people rate 5 stars. I have used your service for years and never had the need to ...complain or ask for a follow-up visit. Kudos..
A phone call to Jones resulted in a quick dispatch and excellent service on May 4th. We have had Jones do work for us for about 12 years and their service is always great.
Nick was awesome! Highly recommend. Quick services, straight to the point. Professional.
Here at Jones Services, our top priority is and always will be our customers. We strive everyday to provide top rated service to make sure you and your family are always safe and comfortable! Don’t believe us? Check out some testimonials from some of our amazing customers below!